Shipping policy
Shipping Policy
Last updated: May 27, 2026
Thank you for shopping with Norvexac. We are committed to providing a reliable and transparent shipping experience for all customers. Please review this Shipping Policy carefully before placing an order.
Order Processing Time
All orders are processed within 2–3 business days after payment confirmation.
Please note:
- Orders are not processed or shipped on weekends or public holidays.
- Orders placed during weekends or holidays will be processed on the next business day.
- In cases of severe weather, logistics disruptions, or other unexpected circumstances, processing and shipping may be delayed until conditions stabilize.
Shipping Time
Estimated delivery time is 30–45 business days, depending on destination and logistics conditions.
Delivery times are estimates only and may vary due to carrier delays, customs processing, weather conditions, or other external factors beyond our control.
Shipping Fees
- Orders over $40 USD qualify for free standard shipping on eligible items.
- Large or heavy items may incur additional shipping charges based on weight and size and are not included in free shipping offers.
- All shipping costs (if applicable) will be clearly displayed at checkout before payment.
Order Tracking
Once your order has been shipped, a tracking number will be generated and sent to your email.
You can track your shipment using the following platform:
Please allow several business days for tracking information to update after shipment.
Lost or Delayed Packages
If your order is lost, delayed, or tracking has not updated for an extended period, please contact us at admin@norvexac.shop.
We will assist you in coordinating with the carrier to investigate and resolve the issue.
Incorrect Address Disclaimer
Customers are responsible for providing accurate shipping information at checkout.
We are not responsible for delays, failed delivery, or lost packages caused by incorrect or incomplete address information.
Contact Information
Legal Representative: Amy Brannan
Email: admin@norvexac.shop
Phone: +1 417-560-2572
Business Address: 115 E Sparks St, Galena Kansas 66739, United States