Privacy policy
Privacy Policy
Last updated: May 27, 2026
Norvexac operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Norvexac is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we refer to information that identifies or can reasonably be linked to you or another person. Personal information does not include anonymous or de-identified data.
We may collect or process the following categories of personal information:
- Contact details (name, address, email, phone number)
- Billing and shipping information
- Payment and transaction information
- Account details (username, password, preferences)
- Order history and shopping activity
- Communications you send to us (support requests, inquiries)
- Device and browser information (IP address, device type, identifiers)
- Usage data (interaction with our website and services)
Sources of Personal Information
We collect personal information from the following sources:
- Directly from you (orders, account creation, customer support)
- Automatically through cookies and similar technologies
- Service providers (payment processors, analytics, fulfillment partners)
- Third parties and business partners
How We Use Your Personal Information
We use your personal information for the following purposes:
Provide and Improve Services
To process orders, manage payments, arrange shipping, handle returns/exchanges, maintain accounts, and improve user experience.
Marketing and Advertising
To send promotional messages, offers, and product recommendations (where permitted by law).
Security and Fraud Prevention
To detect and prevent fraud, unauthorized activity, and security risks.
Customer Support
To respond to inquiries, complaints, and service requests.
Legal Compliance
To comply with applicable laws, regulations, and legal obligations.
How We Share Personal Information
We may share personal information with:
- Shopify and service providers (payment processing, hosting, analytics, fulfillment)
- Marketing and advertising partners
- Shipping and logistics providers
- Legal authorities when required by law
- Business transfers (mergers, acquisitions, restructuring)
Shopify
Our store is hosted by Shopify, which processes personal data to provide platform services.
More information can be found here:
Data Retention and Security
We retain personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
We implement reasonable security measures but cannot guarantee absolute security.
Your Rights
Depending on your location, you may have rights to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of data
- Restrict or object to processing
- Withdraw consent (where applicable)
- Opt out of marketing communications
International Data Transfers
Your information may be transferred and processed outside your country. Where required, we use legally recognized safeguards such as standard contractual clauses.
Children’s Privacy
We do not knowingly collect personal information from individuals under the age of majority.
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last updated” date.
Contact Information
If you have questions or wish to exercise your rights, please contact us:
Legal Representative: Amy Brannan
Email: admin@norvexac.shop
Phone: +1 417-560-2572
Business Address: 115 E Sparks St, Galena Kansas 66739, United States